Privacy Policy
Effective Date: 10-Sep-2025 / Last Updated: 10-Sep-2025
At Avexcelonix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access our website, products, and services.
1. Information We Collect
- Personal Information: Name, email address, phone number, company details, billing information.
- Account Information: Usernames, login credentials (encrypted), usage preferences.
- Technical Data: IP address, browser type, operating system, device information.
- Usage Data: Interactions with our website, apps, plugins, and SaaS tools.
- Third-Party Integrations: Data received from services like Google Cloud, Firebase, WhatsApp API, etc., only as required to deliver services.
2. How We Use Your Information
- Provide, operate, and improve our services.
- Manage user accounts, authentication, and support.
- Process payments and subscriptions.
- Send important service updates and notifications.
- Analyze usage patterns to improve features and security.
- Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent personal data. We may share information:
- With service providers and partners (e.g., hosting, payment gateways, APIs) who help deliver our services.
- If required by law, court order, or to protect our rights.
- During a business transfer (merger, acquisition, restructuring).
4. Data Security
We implement reasonable technical and organisational measures to protect your data. However, no system is 100% secure. You use our services at your own risk.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes stated here, comply with legal obligations, or resolve disputes.
6. Your Rights
- You may access, update, or correct your personal data.
- You may request deletion of your information, subject to legal and contractual restrictions.
- You may opt-out of marketing communications at any time.
7. Cookies & Tracking
We may use cookies and analytics tools to improve site performance and user experience. You can control cookies via your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
9. International Data Transfers
If you access our services outside India, your information may be transferred to and processed in countries with different data protection laws.
10. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.